Refund and Cancellation
Our policy lasts 2 days. If 2 days have gone by since your purchase of our service, unfortunately, we can’t offer you a refund or exchange unless there is a genuine reason for the cancellation or we haven’t started the work, and the refund if granted will subject to a cancellation fee, which is 30% of the payment amount received and in case of Software, 80% of the receipt amount or Rs. 15000, whichever is higher. To complete your refund, we require a receipt or proof of purchase and a mail to email@example.com with your order id. Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchange of Service
We only exchange service if requested from the original Order ID. The exchange of service will be the sole discretion of the Taxdean.com the management team.If you need to exchange it for some other service, kindly request a call back.
In case of any cancellation by the user within two days of the payment, all the money paid by the customer would be initiated for refund without any question asked. But if the customer would take more than 2 days to initiate the cancellation request, the customer needs to bear 30% of the order amount towards cancellation charges and in case of Software, 80% of the receipt amount or Rs. 15000, whichever is higher.